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AdRoll needs frequent re-authentication

Hi Supermetrics!

I know this is a new integration for you guys but about every 2 or 3 times I run a query for AdRoll, it asks me to re-authenticate it. I re-auth it and it works, but it would be nice if I didn't have to. Any idea on how to make that stick?

AdRoll support says to ask you guys for a solution as they did not have one.


Hi Lee,

Thanks for reporting this issue.

We are aware that there are some issues with AdRoll authentication, and the responsible developer is on it. He'll get in touch as soon as the issue is fixed. Thanks for your patience!

Best regards,

Heidi / Supermetrics

Okay thanks Heidi!

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