Issues - Adwords Metrics with Device Filters

Hi. I am trying to pull a query from adwords using the config below:

But keep running into error messages. Not sure if the filter is incorrect?

In short, I am trying to pull conversion rates on mobile devices specifically for a certain date range, but keep getting an error message. 

Can you help me with this?

  • Hi Christian,

    I tested this as well and got the same result, even with filters that clearly should work. It appears to be an issue with our handling of the filter. I will escalate this to the development team for investigation and repair. Please note that investigations may take some time, so we appreciate your patience while we work on your issue.

    -Thank you

    Supermetrics Team

  • Was this ever resolved? It does seem to be a filter issue. I can grab the data without a filter.

  • Hi Mitch,

    Yes but looks like we replied directly to the case instead of putting the anwsers here. 

    In some cases, you need to use CONTAINS or MATCHES REGEX instead of EQUALS to get the filter to work. Also make sure you are matching the case of the string we return for Device exactly - for example, Computer and computer are separate values, and the filter will fail if you use the non-capitalized version.

    -Thank you

    Supermetrics Team

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