I had a superpro license, trying to renew just a normal one, and its not working. It should be easier to downgrade...
J
Jessica Brock
said
almost 3 years ago
Hi Ben,
Sorry, we currently don't have a process to downgrade an existing license automatically - you usually need to purchase new license with the lower level to replace the upgraded one when it expires.
Did the renewal complete for the Super Pro one? I can manually downgrade it for you if that happened.
Hi Ben,
Sorry, we currently don't have a process to downgrade an existing license automatically - you usually need to purchase new license with the lower level to replace the upgraded one when it expires.
Did the renewal complete for the Super Pro one? I can manually downgrade it for you if that happened.
-Thank you
Supermetrics Team