Supermetrics Support Forum

Facebook Ads Account name

Hi, 


I have an issue while reporting one of my facebook ad account. 

So far, i have been using supermetrics without any problem, with a daily sum up of all costs from many facebook accounts. Though, a few days ago i had to add another account. This account, lets call it 'accountX', when being reported on the google sheet, comes with the name 'AccountX (act + $ID of the facebook account)', and it is a problem since i further have to aggregate all metrics from adwords and analytics and the name doesn't match. I checked on the facebook ad account and the name is correct on my side.


Every other account data i interrogate through this query is ok so i don't understand why this very account has problems. 

Could someone help me with that?


Thank you

  • Hi,

    Thanks for reaching out.


    Could you share a screenshot, where the report results are shown? Trying to grasp what it looks like, and what it should look like. Thanks!


    Best regards,

    Heidi / Supermetrics

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