Start a new topic

Facebook Insights not pulling any data

The Facebook insights data not showing for any of the metrics & for any of the date rage. Sometime it just shows loading data endlessly & sometime it shows some internal error. I was getting stats properly before & started this issue last week.

It shows below error - The server encountered an internal error and was unable to complete your request.

Can you help resolve this issue.

1 Comment

Hi Sunil,

Sorry to hear about the issue.

Please try recreating the Facebook data source. Start by clearing cookies and entering Incognito mode.

Please follow the steps to create a new data source, and remember to rename it to separate it from the older version of the same connector.






Best regards,

Heidi Virta

Twitter: @Supermetrics 

Support forum:

Login or Signup to post a comment