I can not configure the dashboard in the datastudio of my campaigns. Was giving this error:
There was an error requesting community connector data. If the problem persists, inform the connector vendor.
Community connector error: Facebook Ads is not available at the license level of Supermetrics for Data Studio (registered to firstname.lastname@example.org, team 'Team email@example.com' ID: p_6Kl4HCuxsPADvC8_3T) that you have signed up for you can only search data in the last 10 days. You can upgrade your license through this link: https://goo.gl/5piRd3 (Supermetrics request ID: 0a_OBzIUHtxqGvXKEYaqUnAODoNFGAO9). If the problem persists, report a problem with the connector owner.
Error ID: ff3a8335
Yesterday, I paid the facebook ads connector, but it is still giving an error.
How should I proceed?
about 1 month ago
Thanks for contacting us. Very sorry about the error.
First, please clear your cookies and open up the report in an Incognito window.
Please try re-authenticating the connector by force-adding the account again to refresh the connector settings
See this guide with step-by-step instructions of how to do this: