Supermetrics Support Forum

Refresh Active Sheet won't refresh that sheet tab

If I go onto a page where I have multiple requests for data to update from multiple sources, clicking "Refresh Active Sheet" will not refresh anything within Google Sheets.

  • Hi Micah,

    please test this out in another browser or in incognito mode.

    Best regards,

    -Supermetrics Team

  • Tried it in incognito mode and nothing changed.

  • also tried via a different account and on a different device with no change.

  • Could you please send us a private ticket about this with a link to your file, give edit permissions for for it and also fill in your User Id for the license. We'll investigate it further.

    Best regards,

    -Supermetrics Team

  • Submitted new private ticket following your instructions as asked.

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