Supermetrics Support Forum

I paid already, but it still free version

Hi,


Supermetrics checkout me today for pro version of spreadsheet. But it is still take me in free version.


Could you check it for me soon?


1 person has this problem
  • Hi Nguyễn,

    Thanks for reporting this.


    Some thing to try in order to rule out browser conflicts:
    • Clear browser cookies, and check that you are only logged in to Google with your Supermetrics user id
    • Try running the report in Incognito window, or another browser

    Best regards,

    Heidi / Supermetrics team

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