Offline Conversion Events : Supermetrics Support Forum

How can we help you today?

New Ticket

Start a new topic

Offline Conversion Events

Grace Upton

started a topic 10 days ago

Hi there,

I am wanting to pull Offline Conversions through into my dashboard sheet and can't see this metric available.

Please help!

Also - Supermetrics often doesn't pull through all the data from Facebook and miscounts/miscalculates. Meaning we have to manually check and pull through data to show to the client.

This is very unhelpful.

1 Comment

Heidi Virta

said 8 days ago

Hi Grace,

Thanks for contacting us. Very sorry to hear about the issues.

Offline Conversion can be fetched for example by setting up a query with Actions as the only metric, and any dimensions of your choice + a filter: Conversion type CONTAINS offline_conversions.

Would you please clarify the miscalculation issues you've had with our Facebook connector, we are not aware of a global issue at this time. Thanks!

Best regards,

Heidi / Supermetrics