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Data Studio / GA Session Duration

The average session length metrics in Data Studio appears to be broken. I keep getting a system error on any reports/chart formats (scorecard/timeline).


2 people have this problem
  • Hi James,

    Sorry that you are now having issues with this. It was an issue we knew about from some prior reports and we deployed a fix recently that should have addressed it. However, this seems not to be the case, so I will re-escalate the issue to the development team to investigate further.


    -Thank you

    Supermetrics Team


    2 people like this
  • Please let us know once this issue is fixed. My clients are asking for this as most of the reports are broken at the moment.


    Cheers,

    Manuel

  • Hello¬†Supermetrics Team,


    Any update on this issue? It has been a while now!


    Many thanks,

    SGM

  • Hello,


    Is there any update about this?

  • Hi all,


    The Avg. session length (min) metric should now be working as expected. Unfortunately the Avg. session length (h:m:s) metric will continue to return null values due to Data Studio only being able to handle numeric metrics. We will remove this metric from Data Studio in the near future.
    If you are still seeing internal errors, please refresh the connector:

    https://support.supermetrics.com/support/solutions/articles/19000078027-how-do-i-refresh-fields-update-a-connector-


    -Thank you

    Supermetrics Team

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