Facebook Ads & Facebook Insights Authentification Problems since 5.April 2018
Stefan Siefert | Farner
No Facebook Data anymore in Data Studio. :(
I receive in all my reports grey fields for Facebook Ads & Facebook Insights Authentification Problems since 5.April.
Some issues i could solve by reauthentification - but for some it doesn't help.
Do you have the same troubles?
Error-ID: 151fc0fc
Community connector error: Invalid authentication. You will need to log in again. If the problem persists report an issue with the connector owner.
Hi Stefan,
The error given usually can be resolved by re-authenticating but in some cases you need to completely log out and back in again (usually with deleting your cookies or using Incognito/Private browsing mode) or we need to delete the authentication tokens on our side to hard force the re-login process.
However if you have error #238, there's additional steps needed to resolve that as it may means we need elevated permissions to your content that you have to enable.
-Thank you
Supermetrics team
Hey Supermetrics Team and @Stefan,
I've the same problems.
If you find the licence License #1 (id: 19626) you will see, that we are a paying customer.
Fehler-ID: 523aed9c
So? What we should do?? All my Facebook connectors dont't work! UPDATE plz
@Arnaud: For me this was helpful: https://support.supermetrics.com/support/solutions/articles/19000078017
Best, Stefan
Thank you so much @Stefan , so helpful :-)