Error 03c39407 with Instagram User Post Data


I have an error message when I try to set-up Instagram User Post Data in Google Data Studio. 

Connector is set-up but I have the following message : 

Community connector error: Error: Instagram return empty result (no user account found). (Supermetrics request ID: 5QGh8QLJYRpkPmspU27p_tu_iSsXxeMt). If the problem persists report an issue with the connector owner.

ID de l'erreur : dda29d5e

Thank's for your help

  • Hi Thibaut,

    This is likely related to the fact Facebook suddenly changed their request limits for Instagram API and it broke our connector. Please see this article for more information:

    You should also check your settings for the connector to make sure a user account was specified in the right section for the query type (though again, the connector is somewhat broken right now and won't hardly pull data).

    Please let me know if you have any other questions.

    -Thank you

    Supermetrics Team

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