Supermetrics Support Forum

Facebook Ads account not visible through DS connector (but is through Gogle Sheet plugin?)

We have a new ad account on Facebook that we can access via the Google Sheet plugin but doesn't seem to be in the list on the Data Studio connector?


We tried removing the linked account and linking it again but the process seems buggy, e.g. after removing it and clicking to link a new account it instantly says link is done although I'm in a browser that isn't logged in said FB account. When we then go back to the DS connector the old account that was supposedly removed is back there.


Any idea what might be happening?

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