Supermetrics Support Forum

Metrics values negative

When I am extracting using facebook insight, in "select metrics" option when I am selecting "likes on post shares" and "shares on post share" , split by date, post name, tow metrics "likes on post shares" and "shares on post share" come as negative values sometimes. This does not make any sense ! Please help! 

  • Hi Subhendu,

    Thanks for reporting this.


    Could be a cell formatting issue. Have you tried to change cell formatting?

    Creating a fresh query in a new sheet could also help.


    If you have screenshots of the issue including the query settings, would be very helpful.


    Best regards,

    Heidi / Supermetrics team

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