Issues selecting the right plan for me
Whenever I try to pull data from LinkedIn Ads, I get this error message:
Community connector error: LinkedIn Ads is not available in the license level of Supermetrics for Data Studio (registered to cecile.hefti.nexown@gmail.com, team 'Team nexmarketch@gmail.com' ID: 2xmX4koPiuBInRSuC4XS) that you have signed up for, so you can only fetch data for the last 10 days. You can upgrade your license via this link: https://goo.gl/w5esJK (Supermetrics request ID: ByHxTdNMccYa_o5SiQFAcTt7LmR4A). If the problem persists report an issue with the connector owner.
Fehler-ID: 892b602b
But I don't know to what license I have to upgrade to, so I can fetch data for more than only the last 10 days. For me, the pricing table is not detailed enough about this. Also, I would like to have the plan with Multi cross-platform data blending. What license do I need to have so I can get LinkedIn working smoothly and what plan would I need to have for the data blending?
Thanks for answering.
Hi,
in this case, you are using an account in your connector which is authenticated under team nexmarketch@gmail.com that doesn't have a paid license. Your license is purchased for team cecile.hefti.nexown@gmail.com -which is the one you should use. Please read more at https://support.supermetrics.com/support/solutions/articles/19000072694-community-connector-error-you-are-using-the-free-version-of-supermetrics-for-data-studio
Best regards,
-Supermetrics Team