Solved

Upgrade from Pro to Super Pro?

George Slokoski

started a topic over 2 years ago

Is there a way to upgrade to Super Pro instead of buying a whole new licence?

J

Jessica Brock
said over 2 years ago

Hi George,

When you go on to your Account Management page (link can be found in the welcome email), there is an option to upgrade your license to Super Pro. At this point cost difference is charged and your license validity date stays the same.

Please let us know if you need any further assistance with this.

-Thank you
Supermetrics Team
K

Kevin Oakley
said over 2 years ago

I see an option to extend my current Pro license, but not to upgrade to Super Pro when I view my account page. Am I just not seeing it? Or does it no longer show that option.
J

Jessica Brock
said over 2 years ago

Hi Kevin,

Right now it doesn't work for Data Studio (we are fixing that soon), those we have to manually upgrade for you. Please send us a private ticket with the information about your license and confirmation that is is fine for us to upgrade by taking the remaining time on the license and cutting it by the difference of the upgrade (1/2 for Sheets, 1/3 for Data Studio).

-Thank you
Supermetrics Team

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