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Issue with Instagram query

Hi!


I can see that the hashtag I'm searching has 481 results (posts) on Instagram itself. However, when pulling data via Supermetrics, I'm getting only up to 392 results on my Google Sheets. What could be the reason for lower results on Google Sheets? 


Thank you for your help! 

 

Query type: Instagram posts: (tag for searching Instagram posts chosen)

No filter chosen


1 Comment

Hi Julia,

Thanks for your question.


This difference in results is likely due to the lacking possibilities of Instagram Public Data API, where we're fetching data from. This API restricts the results to only hashtags that are included in the post caption - not in the comments. It seems very popular these days for people to include the hashtags in a comment after the main caption text of an image, and unfortunately we're not able to retrieve this data.


A new version of Instagram connector is however on it's way. It shouldn't be more than a couple month before we have it available, and that one offers a whole new range of features as it uses the new Instagram Insights API.


Best regards,

Heidi / Supermetrics


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