Supermetrics Support Forum

ID do erro: 9bcd290a

Detalhes do erro

Ocorreu um erro na solicitação dos dados do conector da comunidade. Se o problema persistir, informe-o ao fornecedor do conector.

ID do erro: 9bcd290a


Os dados não são importados do Facebook.


Como resolver isso?

  • Hi Reinaldo,

    Thanks for your message. Sorry about the error.


    Unfortunately we only have service in English at the moment.


    If I understood the translation correctly, these instructions may help you:


    Please try re-authenticating the connector by force-adding the account again to refresh the connector settings. This action often helps in cases like this. 
    See this guide with step-by-step instructions of how to do this:

    After the authentication, check the accounts/pages you've chosen for the report. 


    Best regards,

    Heidi Virta

    supermetrics.com


    Twitter: @Supermetrics 

    Support forum: support.supermetrics.com

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