Custom dimension with hit scope

We are giving the GA connector a try for avoiding the dreadful "today" sampling. The sampling (or avoidance thereof) seems to work fine, but we've hit a serious problem regarding Custom Dimensions. We use them quite heavily and it seems that as soon as we need a HIT scope custom dimension we end up with (example) :

Community connector error: No metrics selected (Supermetrics request ID: wNZ5JksCTovWPGdK3yHRlXLGYFzkwQaI). If the problem persists report an issue with the connector owner.

Error ID: b0e2041b

We're on a 360 subscription. Is this a known limitation ? Is there a way to get these working ?

For the record, Custom Dimensions with SESSION Scope seem to work fine.

Thanks for any help with this.

  • Hi Tudor,

    Usually when this error appears, it's due to a restriction in the API that some dimensions must be fetched with a metric. Looking at the query log based on the request ID in the error, there is no metric selected, only dimensions.

    So I would start with selecting a relevant metric for the report element to see if that clears the error - if it doesn't, please provide the error message again with the new request ID so I can check the logs.

    -Thank you

    Supermetrics Team

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