Issue with importing DCM data


2 days ago our previously working DCM connections have stopped pulling in data and are now giving the error of "Query failed: An unexpected error has occurred, we have logged the issue and will look into the problem."

It looks like this has happened before, however this one hasn't fixed itself yet.

We're a Super Pro user and this is currently affecting 4 separate queries on 4 separate Google Sheets.


  • Hi,

    Thanks for reporting this. Very sorry for the error.

    It was a bug within our system, that is now fixed.

    Please let us know if you still see any errors.

    Best regards,

    Supermetrics team

  • "bumping" this topic as it's not happening on several of my queries against DCM.   It has been for about a week now. 

  • Sorry meant to say it's "Now" happening above.

  • Hi,

    I'm sorry to hear that.

    Please reach out to us through a private support ticket, to share some more details like screenshots, user id and query id's. Thanks!


    Heidi / Supermetrics