Can't Access DoubeClick Search account via Supermetrics

I am trying to get access to the account but it comes up saying:

Your DoubleClick Search authentication needs to be renewed, please log in here (log in as Then rerun the query.

I keep going back to the login page and putting the username and password, and it's always accepted, but I keep running into this issue thereafter.

We have access to DS via another account but it won't let me add this account. Any ideas?


  • Hi Jack,

    instead of re-authenticating, delete the whole account under DoubleClick and start the authentication process from beginning. This should do the trick.

    Best regards,

    -Supermetrics Team

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