Hi, I need help with this problem that takes several weeks. I already provide as hidden and eliminating the accounts to use only the one linked to SuperMetric, update everything and even throw me the error. I leave the queries ID waiting for your prompt response. Thank you.
how much longer should I wait? the report is vital for the analysis of results. please help urgently. Thank you.
Unfortunately I have encountered the same issue (using the Facebook connector).
The other connectors seem to be working fine.
This is impacting a client's reporting so would be good to get resolved soon.
Can send through more details if needed.
The developer is still investigating this. As there have been other reports on this thread, I increased the priority of the ticket, but we're still waiting on them to finish their investigation. We will update you once we have more information.
I have the same issue since yesterday, all my Supermetrics queries suddenly give the above mentioned error. In my case it is Doubleclick Bid Manager data that is being used.
We had a service outage yesterday that may have cause some problems, but this was resolved. Are you still having the issues today? If so, please submit a private ticket as different data sources may have different reasons, so we need to handle it separately from this case.