You need to reauthenticate
I recieve the notification.
You need to reauthenticate at https://supermetrics.com/login?appid=GADGL&dataSource=FA&mee=dG9hbm5zLndvcmtAZ21haWwuY29t&forceUser=2014580515487658, then run the query again. When logging in, please do so with Facebook Ads user 2014580515487658.
I did that but my sheets didnt work. Plz help me
Hi Toàn,
Thanks for your message, and sorry to hear about the issue.
Please follow the steps:
Best regards,
Supermetrics team
This method does not work. It now shows the wrong account and therefor my other accounts cannot be populated. What has changed on your end? I have not touched my queries at all and this happened over night. Not very happy as the queries go down quite often and you demand a high price for a non-reliable product.
Hi David,
Really sorry to hear about the issues and the bad experience.
Could you please contact us via a private support ticket, to solve the problems you've seen. Please attach any clarifying screenshots of your views to help us understand the situation. Thanks!
Best regards,
Heidi / Supermetrics team
Hi David,
Did you ever find a solution for this issue? Please share if so!
I've had this issue several times (an am currently having it again now). My solution was to leave it for 24 hrs, it them resolves itself. But that's not helpful if you have business critical reports to deliver on a set deadline.
I am starting to duplicate reports using Google's own GA for sheet API plugin. It seems marginally more reliable but lacks some of the convenience of SM.