Supermetrics Support Forum

Facebook Insights returning wrong data

Hi,


I'm currently facing an issue on Facebook insights. Whenever I pull data, for example for the "Total Reach" metric, and split it by date, the sum of the aggregate values for all the days for a particular month will be different than if I split the data by month instead.

Is this a known issue or am I missing something here?


I can provide you further details upon request.


Thanks for your assistance.


Best Regards,

Ricardo

  • Hi Ricardo,

    Just to verify it's not the known issue we already are aware of for post-level discrepancies, can you check this article and execute the workaround to use the new endpoint that grabs all post data?:

    [FIXED] Facebook - Post level discrepancies


    If you've done this and the data you are getting is still incorrect, let us know.

    -Thank you
    Supermetrics Team
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