Supermetrics Queries Stalling

searchstarsupermetrics@gmail.com

started a topic about 3 years ago

Hi,

Over the last couple of hours I have been struggling to create new and update queries.

It goes to process the data but then just stalls indefinitely on a random percentage.

My colleague has experienced the same. Please let us know when you believe this issue will be fixed.

Nick

Heidi Virta
said about 3 years ago

Hi Nick,

thanks for contacting us, and sorry to hear about the issues.

Please try closing the sidebar, clearing cookies and temp data, refresh the page a relaunch the sidebar. Also test in Incognito/Private window or another browser if this does not help.

Best regards,

Supermetrics team