Supermetrics Queries Stalling

s

searchstarsupermetrics@gmail.com

started a topic 9 months ago

Hi,

Over the last couple of hours I have been struggling to create new and update queries.

It goes to process the data but then just stalls indefinitely on a random percentage.

My colleague has experienced the same. Please let us know when you believe this issue will be fixed.

Nick

H

Heidi Virta
said 9 months ago

Hi Nick,

thanks for contacting us, and sorry to hear about the issues.

Please try closing the sidebar, clearing cookies and temp data, refresh the page a relaunch the sidebar. Also test in Incognito/Private window or another browser if this does not help.

Best regards,

Supermetrics team

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