Supermetrics Queries Stalling

s

searchstarsupermetrics@gmail.com

started a topic 11 months ago

Hi,

Over the last couple of hours I have been struggling to create new and update queries.

It goes to process the data but then just stalls indefinitely on a random percentage.

My colleague has experienced the same. Please let us know when you believe this issue will be fixed.

Nick

H

Heidi Virta
said 11 months ago

Hi Nick,

thanks for contacting us, and sorry to hear about the issues.

Please try closing the sidebar, clearing cookies and temp data, refresh the page a relaunch the sidebar. Also test in Incognito/Private window or another browser if this does not help.

Best regards,

Supermetrics team

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