Can't conntect from twitter Public data : Supermetrics Support Forum

Start a new topic

Can't conntect from twitter Public data

Pierre

started a topic 4 months ago

Hello,

I can't fetch data from our Twitter account.
I've connected "twitter Public data" as data source but I have the following error

: Community connector error: No account objects selected: (Supermetrics request ID: 1kCiysnlDMHMOkGGmLO7_AW34wTfLCn). If the problem persists report an issue with the connector owner.

ID de l'erreur : f52295db

Do I have to fill the query type form ?

Thanks for helping,

Pierre

3 Comments

Heidi Virta

said 4 months ago

Hi Pierre,

thanks for the question.

This error means you have not filled in the query type section, yes. Please choose the preferred query type and add the desired Twitter username in lowercase letters in all required fields.

Best,

Supermetrics team

USC Architecture

said about 1 month ago

I have tried all sorts of queries to no avail.

Heidi Virta

said about 1 month ago

Hi,

please post a screenshot of the settings view in the connector, and we'll help figure out what seems to be wrong.

Note that usernames need to be typed without the @ sign in front. Use only lowercase letters.

Also, keywords need to be listed without #.

Best,

Heidi / Supermetrics

How can we help you today?