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Facebook Connector for Data Studio not showing some Add Accounts

Hi! I was given Admin access to some new Facebook Ad Accounts, but when searching for them on the connector, they dont show up. I even remove the connector and add it again but still no case.

Any idea on how to solve this?


1 Comment

Hi Ezequiel,

Thanks for contacting us, and sorry for the issue.

Please check Facebook Business Manager to see if the new accounts are assigned to your Facebook user in the exactly same way as the ones you have from before. Sometimes you need to assign new account to your Business Manager to get the accounts to show up. Also be sure to delete cookies from your browser.

Best regards,

Supermetrics team

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