Supermetrics never works on chrome

C

Conor Maurice

started a topic 5 months ago

hello,

we've had nothing but issues with supermetrics on chrome - works on firefox.

Now I cannot refresh any queries, or do anything really, using the chrome browser.

This has been happening for a while but its annoying having to use firefox. Any advice?

J

Jessica Brock
said 5 months ago

Hi Conor,

It's highly likely the add-on is having issues/conflicts with another add-on/plugin you have installed in the Chrome browser or possibly with old data in Chrome's browser cache. You can easily check this by using Incognito mode, which will disable those, to see if that clears up the issue.

You may also be affected by a known bug with Google account management that pops up in Chrome. Details of the bug and the workaround (which in part is to use Incognito mode) are listed in this article:

[FIXED] Authentication-, HTTP- or Script errors

In some extreme cases, the fix was to uninstall and reinstall Chrome fresh, though this isn't a guaranteed fix.

-Thank you

Supermetrics Team

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