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We are sorry, but you do not have access to this service.

Hello,


I tried to sign up for a free trial but received the following message: 


"We are sorry, but you do not have access to this service. Please contact your domain administrator for access."


When I contacted my domain administrator he said:


"I think that's a Google Suite permission issue...

does SuperMetrics have any FAQs about granting access via g suite."


Is there something I can tell my domain administrator? Thanks!


1 Comment

Hi Adam,

We have no special instructions for using our products with Google Suite.

This error usually means that your administrator needs to enable something for your account or domain (for example, Drive/Docs or Sheets needs to be specifically enabled or possibly installing add-ons is blocked). If they need help with this, they should check the Google Support forums as there's lots of cases for this problem that may be useful.


-Thank you

Supermetrics Team

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