Supermetrics Support Forum

¿Error collecting Public Twitter User Data?

Hi There,


I'm trying to collect public twitter user data from the Google Data Studio connector and I get this error:


Community connector error: No data found (Supermetrics request ID: Bh81DfAuIM25c4n2d1eE1Mt8she6cB). If the problem persists report an issue with the connector owner.

Identificador de l'error: a0eb4543


I've checked that the twitter username I provide to the connector is OK and so on... Am I doing smthing wrong?¿ I think no... but!


Please help


1 person has this problem
  • Hey there, 


    i get the same problem. Error 854f22a4


    Pls see also my sceenshot where, I've added the Twitter Account. Could you pls have a look into that? 


    This is also a critical issue for us. 


    Thanks for your help, 


    Paul

  • Hi Paul,


    The dev reported that he fixed the originally reported issue two days ago. Can you refresh your connector to get the latest version and try again? If that does not clear the error, please submit your own ticket for you issue as it may be a different problem.


     


    image


    -Thank you
    Supermetrics Team

  • Hi Paul,


    The same instructions apply to all our connectors - it's just an example of how to do it. Please perform the same action on all connectors of yours that are not working.


    -Thank you

    Supermetrics Team

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