Solved

Logging into different facebook ads account

I am trying to connect with my facebook ads account. But supermetrics keeps logging into the facebook account associated with my supermetrics email address.


How can i change which facebook ads account supermetrics is logging into to the one i want??


Have tried logging out and back in a again

  • Hi Ian,


    to use different FB account, you first need to log out from Facebook on the same browser, then start the authentication again and log in with the different account.



    Best regards,

    -Supermetrics Team

  • Hi Jouni Hyötylä,


    I am currently facing the same problem. I have already connected multiple FB ads account on supermetrics, however when I hit Refresh queries, only 1 FB Ad acc (the one which I am logged in on FB)  gets updated. Is there a way to have all FB Ads account updated without having to log-in/out all the time? 

    Thanks. 

  • Hi Ax,


    please create a private ticket about this and we'll look in to it. 


    Best,

    -Supermetrics Team

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