Script Error When Linking Facebook
I am consistently getting an error when attempting to authenticate a Facebook connection for Data Studio. Image attached.
Is there any other way to address this?
Thanks
(10.8 KB)
Supermetrics Support Forum
Hi,
Authentication-, HTTP- or Script errors
-Thank you
Supermetrics Team
Hi Heidi,
I have tried connecting via incognito browser window, but am getting the same issue. Any other idea on how to get around this?
Thanks!
Hi
Did you try other browsers as well?
Best,
Supermetrics team
Hi Heidi
I am getting the same issue in Firefox and Chrome. Is it possible it has anything to do with these other team associations?
Hi,
Other teams should not cause an error like this. Since you have other teams as well, did you try using them for the authentication? Is the error the same? If you add a colleague to your team and have them try the same, is the error still there?
Hi,
I have also tried authorizing through different accounts on this team and get the same error. Additionally, I get an error when I try to remove our main login from other teams, as they are not necessary.
Any other thoughts on how to get authorization to work?
Hi,
please contact us via a private support ticket, as investigating this issue requires private information exchange and the issue will probably need to be forwarded to our developers.
Best,
Supermetrics team