our Domain shiftet from feig-partner.de to fp.de and so our Mail Adresses/Google Accounts.
Ive got a Pro Account with firstname.lastname@example.org but ever since the domain change my Pro Account is lost and i get a 30 Day Trial Account with my "new" Account email@example.com.
Is someone able to change my firstname.lastname@example.org Account to email@example.com?
Have a nice Day.
Please see this article about how to change your user ID on your license:
thanks a lot for your advice.
Unfortunately there is no account management:
Underneath my new Mail Address is just nothing.
It seams that with the shift of our domain my Supermetrics Account was forced from firstname.lastname@example.org to email@example.com.
Btw, without any demand.
However i was able to find a Link to the Management Page inside an old Your license is about to expire E-Mail. And the Link worked - my problem was solved. :)
Thank you very much and best regards from Germany.
Glad you were able to locate that email with the link and correct it. I will then mark this as resolved. Have a great weekend!