Supermetrics Support Forum

Problem connecting to SQL Server

Hi, I´m trying to connect to a MS SQL Server and I´m getting the error "Connection failed from IP 181.171.210.194, 107.178.192.77: No se pudo establecer una conexión con la base de datos. Revise la cadena de conexión, el nombre de usuario y la contraseña."


I checked hounded of times my connection data, and it is ok.


Any ideas?


Thanks!

  • Hi Esteban,

    A common reason is that you didn't whitelist the Google IPs on the database so the add-on itself can't reach your server. This is mentioned as a note in the data base connection setup as necessary - please check "Setup for other databases" and verify if you've already completed this step:

    https://developers.google.com/apps-script/guides/jdbc#accessing_local_databases


    -Thank you

    Supermetrics Team

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