Supermetrics Support Forum

SEMRush connector error 60f1f7bc

I'm getting the following error when trying to use the Google Data Studio connector for SEMRush:


Community connector error: Authentication failed (Supermetrics request ID: GIOoInh2CEBuVm0ZHCPvR5x0D0y9wgya). If the problem persists report an issue with the connector owner.


Error ID: 60f1f7bc


Any idea whay is going wrong?

  • Hi Ernesto,

    Please try re-authenticating the connector (force adding the account again even if it exists, to refresh connection). It often helps in cases like this. 
    After the authentication, check the accounts/pages you've chosen for the report. 

    Instructions in below images (example with FB, but all of them are similar):

    image



    Copy the short URL and paste in another browser tab:

    image

    In the new tab, add new account even if you see your account currently logged in.

    image
    After authentication, please check the accounts/pages selected in your dropdown.
    Finally, reconnect to apply changes.


    image



    -Thank You
    Supermetrics Team
Login to post a comment