I'm trying to link Data sources such as Mailhimp, Instagram, etc. 


what is the solution 

  • Hi,

    Thanks for your message. Sorry to hear about the issue. 

    This is usually due to a browser conflict, perhaps related to plugins or temporary stored data. Please try setting up the connectors in Incognito mode - also try a Private Window of another browser if Chrome does not work.

    Best regards,

    Supermetrics team

  • So I have this same issue, only with mailchimp. Everytime I try to log in, I get this error and the only way to get logged into my account is by deleting all my cookies or going to an incognito screen. Now I didn't mind doing that a couple of times but I would like to find a more permanent solution. It's a lot of time daily having to log in with the 2 step verification. 

    Any ideas?

  • Hi Sebastien,

    sorry to hear that. Could you please send us a private support ticket, so that we can look into the issue more closely?


    Heidi / Supermetrics team

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