Support

Hi Jeremy,

Thanks for contacting us. This could be a temporary Facebook API error.

If it still does not work, please try re-authenticating the Facebook connector (force adding the account again even if it exists, to refresh connection), it often helps in cases like this. After the authentication, check the pages you've chosen for the report. 

Instructions in below images:

Copy the short URL and paste in another browser tab:

In the new tab, add new account even if you see your account currently logged in.

After authentication, please check the Facebook pages selected in your dropdown.

Finally, reconnect to apply changes.

Best regards,

Supermetrics team