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Facebook Custom Conversions Data Studio issue

Hi to all,


I'm trying to create a report with a filtered Custom Conversion from Facebook, into Data Studio. 


I have been reading about setup this Custom Conversion as a metric, instead as a filter but I'm not able to do it. 


There was an error requesting data from the community connector. 


Does anybody know how to obtain this? 


Thanks in advance!

  • Hi Joan,


    not quite sure I understood what you meant but If you were asking about how to filter certain conversions, you can create the filter for example like this:


    image



    Best regards,

    -Supermetrics Team


  • Hi Jouni,


    I tried to do what you told me. 


    Here you can see:


    image



    The filter:


    image


    And here, my custom event activity:


    image



    But Data Studio shows "No data".


    Do you know why I cannot see it in Data Studio.


    Thanks again!


  • Hi,


    in that case I suspect that your conversions should show under some other conversion metric. Please do the following query without any filters to find out from which metric you can get them:


    image


  • Thanks Jouni! 


    I think we're closer to find the solution!


    image


    Now, I can see several conversions but I cannot find the same IDs that I have from my Pixel into the Facebook Account. Do you know why?





  • Hi Joan,


    for that I do not know the reason. Maybe it's listed as one of the other pixel related metrics. In both, choosing dimensions or metrics, you can write "pixel" in to the search field to see all the relevant metrics. Most likely you'll find your conversions under one of them:


    image


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