Twitter & Instagram not working

The connectors for Instagram and Twitter are not pulling any data. Data Studio is constantly loading but nothing ever populates.

1 person has this problem
  • Hi Brandon,

    Thanks for letting us know, sorry about the error.

    Has this been going on for long? Did it work for you before? Please check the data source settings, make sure you've got Twitter and Instagram accounts written correctly etc.

    Please also try creating a new report in Incognito mode to see if that helps.

    Best regards,

    Supermetrics team

  • I have the same issue ! It's been like this for a month.

  • Mine seems to be working again. Not sure what happened.

  • Please create a private support ticket if you're experiencing issues with no data pulling, and you've checked the report setup and creating a new report does not change the situation. That way we're able to offer you the best assistance.

    Best regards,

    Supermetrics team

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