Supermetrics Support Forum

Facebook Insights 10s video view

Hello,


I have attached a picture about the error message I get using the Facebook Insights community connector in Data Studio.


The problem is in a nutshell, that 10s video view query seems to not work (and hasn't been for some time now). All I get is an error. The equivalent query for 30s video views works just fine, however.


This is the chart configuration

As stated, data source is Facebook Insights.

Dimension: video title

Metrics: organic 10s video views, paid 10s video views


Best Regards,

Samu

  • I do not have this specific issue, but I am having issues with the 10s views as well.


    The data is completely wrong. For the same date range, I see 4 ten-second views in GDS and 13 ten-second video views in the Facebook Ad Manager report.

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