Supermetrics Support Forum

LinkedIn connector is not authenticating

The datastudio authorization is fine, but the LinkedIn authorization keeps running into an error that says, "There was an error retrieving this Add-on's configuration." Is there something I'm doing wrong? This has been going on for at least a week now.

  • Hi Jonathan,

    thanks for letting us know. Please go to edit your connector from here:


    and on the account window, click to add new account:


    use the same account even if you see it in the list above.

    Best regards,

    Supermetrics team

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