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DataStudio - Facebook Insights Connector - Page Followers

M
Marie Mason
started a topic over 3 years ago

Hi!


I am trying to pull in page followers into my dashboard. I noticed that it isnt an option for Facebook Insight. Will this be an addition soon?


Thanks! 

  • J
    Jessica Brock
    said over 3 years ago

    Hi Marie,

    I checked and this doesn't appear to be something exposed by the Graph API yet (there's page likes and "Fans" related stuff but nothing about page followers). As you are more familiar with the missing item, please visit our page for Facebook Insights metrics missing from Supermetrics to find additional instructions. 

    If you manage to find the missing metric or dimension in the API documentation, please post a link to that site in to this ticket. We'll let our development team know of it and they will contact you once it's added to Supermetrics. Please note that fitting the missing metric/dimension to data source connector may take some time. We appreciate your help with this.

    -Thank you

    Supermetrics Team

  • S
    Sebastian Hauber
    said 11 months ago

    Hi Jessica,


    following up to this thread, do you already know an option for getting the Facebook followers/subscribers data into my data studio dashboard?


    I noticed there is an option for Page Subscribers in the Facebook Ads connector, unfortunately this metric doesn't deliver any values for my client who has ~1500 facebook subscribers.


    All the best,

    Sebastian

  • S
    Sebastian Hauber
    said 10 months ago

    Dear Supermetrics team,


    any updates for this  topic?


    Thank you,

    Sebastian

  • J
    Jessica Brock
    said 10 months ago

    Hi Sebastian,


    Sadly the case is still the same, the API simply does not have that value available. They only provide page fans/likes. Here's a link to the version of the Graph API we are using that shows what they have available:

    https://developers.facebook.com/docs/graph-api/reference/v6.0/insights#page-fans


    Others have asked on the FB forums too, but FB won't respond why it's not present.

    https://developers.facebook.com/community/threads/2566095593458198/

    I'm sorry but there's nothing we can do if the API does not provide it. 


    Thank you,

    Supermetrics Team

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