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Facebook token error

I cant edit o create Facebook Queries. The Error is "Failed to Load: Empty Token"

  • Hi David,


    Can you try logging out of Facebook on any/every platform, clearing your internet cache/cookies, and then try to access again? There's likely a stale or mal-formed authentication token somewhere, and this should clear it out. 

     

    Another trick that may serve as a work-around is to try this in Incognito mode in your browser. 

     

    If none of the above works, please let us know so that we can investigate further.

     

    -Thank you

    Supermetrics Team

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