Google Analytics Error : Supermetrics Support Forum

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started a topic 6 months ago

Hi,

I'm trying to use Google Analytics Supermetrics on Google Data Studio,

about four or five days ago it was working perfectly, and now I get this error:

Community connector error: Invalid authentication. You will need to log in again. If the problem persists report an issue with the connector owner.

then trying to re-authenticate me, give me this error:

An error occurred while retrieving the configuration of this add-in.

Any solution?

3 Comments

said 6 months ago

Hi Andrea,

thanks for contacting us. This may have been a temporary glitch. Could you possibly try again and report back.

Best regards,

-Supermetrics Team

said 6 months ago

Hi Jouni,

at the end I removed the connector, reconfigured it and now it works

said 6 months ago

Hi Andrea,

good to hear that! Thanks for letting us know.

Best regards,

-Supermetrics Team