Supermetrics Support Forum

Google Analytics Error

Hi,

I'm trying to use Google Analytics Supermetrics on Google Data Studio,

about four or five days ago it was working perfectly, and now I get this error:


Community connector error: Invalid authentication. You will need to log in again. If the problem persists report an issue with the connector owner.


then trying to re-authenticate me, give me this error:


An error occurred while retrieving the configuration of this add-in.


Any solution?

  • Hi Andrea,


    thanks for contacting us. This may have been a temporary glitch. Could you possibly try again and report back. 


    Best regards,

    -Supermetrics Team

  • Hi Jouni,

    at the end I removed the connector, reconfigured it and now it works

  • Hi Andrea,


    good to hear that! Thanks for letting us know.



    Best regards,

    -Supermetrics Team

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