Supermetrics Support Forum

Back to website Post to forum Submit a ticket My Tickets
Welcome
Login
  1. Discussions
  2. Supermetrics for Data Studio
  3. Problems & Solutions
Solved

Facebook Custom Conversion filter by name

D
Dávid Forgáč
started a topic almost 2 years ago

Hi,


how can i filter custom conversion by name in my Data Studio Report?


I found just total website conversion.


Thanks.

  • J
    Jouni Hyötylä
    said almost 2 years ago

    Hi Dávid,


    Facebooks API doesn't offer conversion name data. So you can use conversion Id's as your filter with "Conversions specs" as your value.



    Best regards,

    -Supermetrics Team

  • D
    Dávid Forgáč
    said almost 2 years ago

    Is it correct? Because it doesn´t work. :( 

    image


  • J
    Jouni Hyötylä
    said almost 2 years ago

    Hi Dávid,


    unfortunately I do not understand the texts in your screen capture but it is working normally. a Recent test with a filter:


    image



    Best regards,

    -Supermetrics Team


  • P
    Phil Aiston
    said almost 2 years ago

    Hi,


    I have the same problem and tried the solution above.


    a) when I filter the Conversion Specs by Custom Conversion the ID I've taken from Facebook I get 'No data'

    b) Website Custom Conversions show as 0 for any metric, even when unfiltered by Conversion Specs


    Many thanks

  • J
    Jouni Hyötylä
    said almost 2 years ago

    Hi Phil,


    please send us a private ticket about this issue and we'll look in to it. 


    Best regards,

    -Supermetrics Team

  • R
    Ryan Dixon
    said almost 2 years ago

    What I believe is happening is that the connector pulling the id for the generic custom event at is label lead. no custom conversion event id that Facebook gives to us for pixel events we create that have additional parameters.


        

    the generic id for this event gets pulled. All custom events that use 'leads' get counted under the Conversion Specs.
fbq('track', 'lead', {});

The id that gets assigned to a custom tracking event with an extra parameter like so cannot be pulled by the Conversion Specs
fbq('track', 'lead', {content_name: 'Hello World'});

      
    The only way I've been able to pull the numbers for conversion For a specific event was using the Actions metric then filter by Action Type.  The only problem with that is i can't associate spend with the Action filter buy Action type 


  • D
    David Kraljic
    said over 1 year ago

    Ryan, 

    Where did you find a list of valid action types so that you can filter that way. I'm trying to pull numbers for various custom events

  • G
    Gonzalo Yañez G.
    said over 1 year ago

    hi.

    I have the same problem.

    there is any solutión. if my campaign comes from different platform.

    i used Website Custom Convertion, but they bring me (Facebook, and Google source, how can i separated.?


    Thanks 

  • J
    Jouni Hyötylä
    said over 1 year ago

    Hi Gonzalo,


    I believe that you are using Google Analytics as your data source if you're seeing Google as a source in your results as well? Try using Facebook Ads connector instead.


    Best regards,

    -Supermetrics Team

Login to post a comment
Topics in this forum
View all (434)

Didn't find what you were looking for?

Start a new topic