Supermetrics Support Forum

Refresh Status

Is any one else experiencing supermetrics running super slow today (11/16)? I am trying to refresh queries that ran within a few minutes yesterday, but today they seem to be stuck around 44% refreshed for 20+ minutes. 

Any thoughts?

1 person has this problem
  • I have the same issue: it looks like it is specific to certain queries. I tried to replicate the query on a new Google Sheet and it hung in the same way. 

  • Hi!

    Very sorry to hear that you have been having issues with refreshing. Am I correct by assuming that these queries have been Google Analytics related and that you can refresh them correctly now? (there was a small bug that we have fixed).

    Best regards,

    -Supermetrics Team

  • Thank you, but no, this is still an issue! I am still unable to refresh. 

  • Thanks for the update. Let's continue solving this issue in a private ticket as we need some details from you.

    Best regards,

    -Supermetrics Team

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