Supermetrics Support Forum

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Waiting for Google Adwords/Bing/Facebook/Twitter to respond

I'm running queries that I normally run every week, and for some reason, each query gets stuck. The data is not loading, and nothing is updating. I've logged out of Supermetrics, I've re-installed the add-on, and it still does not work. I have the Super Pro version, so it is not a free trial error. 


Can someone help me ASAP, please? 


1 person has this problem
  • Having the same issue, see the thread below me. Maybe the service itself is having trouble?

     

  • Hi,


    very sorry to hear that you've experienced issues. They were most likely related to a large update on our end which affected query running briefly. Could you please let us know if you're still experiencing issues and we'll investigate on it. Thanks!



    Best regards,

    -Supermetrics Team

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