I was having trouble refreshing data then I noticed I was logged in with an older email address that is under the free trial. I don't see a log out / log in function. Any ideas?
it's related to the account that you are logged in with to Google Sheets. You should log out from Google Sheets and login back with the Google account you set in to your license.
I have already signed into the paid/full version account on google sheet, however it is not working. can you help with this enquiry?