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Facebook Custom Conversion Query Issue

Hi - I have a query that is pulling in conversion data from Facebook, filtered by custom.conversion. It has worked well until recently, when my query suddenly started only pulling in data from a different date range (it's set to pull from 7-01-17-8-30-18 and it now only pulls 9-27-17-today).


Do you know if this is a bug with Facebook's latest update? Or is there a better way to create this report?


Thanks,

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Hi Grant,


Facebook is actually experiencing a bug in their API which makes results not appear. They are aware of this and you can find all the relevant information about it from here: https://support.supermetrics.com/support/solutions/articles/19000068094-facebook-post-level-discrepancies


Regarding their latest information about it, if their schedule is correct, it shouldn't take long for them to release a fix for this.



Best regards,

-Supermetrics Team

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