Supermetrics Support Forum

Instagram Metrics - Reach, Impressions,...

Hi!
We are interested in include Reach, Impressions and other metrics into our reports, and we have seen that this data is available trhough the Instagram API now (https://business.instagram.com/blog/new-instagram-api-features/).

Are you planning to include this new metrics to Supermetrics in the short run?

Thanks!

  • Hi!


    We are actually developing the new Instagram API in to Supermetrics quite soon. These metrics aren't available in their old version unfortunately.


    If you are a Supermetrics user, or follow us on Twitter, you'll be notified when the new connector is released.



    Best regards,

    -Supermetrics Team

  • Any updates regarding this?

  • Hi Mohamed,


    not yet unfortunately. If you are already a Supermetrics user, you'll be notified once the beta-testing becomes available.



    Best regards,

    -Supermetrics Team

  • I'm trying to get October user posts on instagram. What i'm looking for is the total likes and comments. But although i choose october as the date range, it still gets me november. Why is that happening?

  • Hi Mohamed,


    could you please send us a private ticket about this as we need you to share some extra information with us.



    Best regards,

    -Supermetrics Team

  • Done #12175

  • Any update on gaining access to organic Instagram reach, impressions, etc.? The API update was made over 8 months ago.

  • Hi Justin,


    due to Cambridge Analytica scandal a couple months ago, Facebook has practically halted the process of accepting new applications. You can read more from here: https://support.supermetrics.com/support/solutions/articles/19000080112-instagram-errors-decreased-query-limit-and-disabled-endpoints-



    Best regards,

    -Supermetrics Team

  • Yea Jouni, but they're accepting new applications now since May

  • Hi Mohamed, yes they are but currently the processing is very slow. Please visit the link in our earlier post which contains instructions how you could help us with this if you'd be willing. Thanks!


    Best regards,

    -Supermetrics Team

  • Great Thanks Jouni, will do my best

  • Has there been updates to this?

  • Hi Robby,


    thanks for asking. Our new Instagram Insights connector is in beta-test currently and it will be released shortly. We'll let you know in our newsletter when it's available.


    Best regards,

    -Supermetrics Team

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